Responsible Gaming at poko – Set Your Own Limits for Fun
Entertainment is truly enjoyable only when it stays within control. poko believes every player has the right to set their own limits as they see fit. Our responsible gaming policy has been developed with all users in Bangladesh in mind. Read the guidelines below and enjoy the experience mindfully.
Build Healthy Gaming Habits
Small, mindful steps keep your entertainment enjoyable in the long run.
Set Your Budget in Advance
Before you start playing, set a fixed budget for yourself and stick to it strictly. Never bet more than you can afford to lose. Before depositing, remind yourself that this is a cost of entertainment, not an investment. Have the resolve to stop yourself when you reach your limit. Maintaining a mindful attitude toward spending is the key to long-term enjoyment.
Track your time
Spending long, uninterrupted hours gaming can cause physical and mental strain. Set a fixed daily time limit and try not to exceed it. Take short breaks in between — get up, walk around, and rest your eyes. Always prioritize spending time with family and friends over gaming. Good time management keeps gaming enjoyable at all times.
Know and Evaluate Yourself
Ask yourself from time to time — is gaming affecting your life? A recurring urge to keep playing to recover losses is a warning sign. If you notice financial trouble or mental distress, stop immediately and seek support. You can use the self-exclusion feature to take a temporary break from the platform. Conscious self-reflection is the first step toward responsible gaming.
Don't hesitate to seek help
If you feel gaming is getting out of control, please contact our support team. poko's customer service team is available 24 hours a day, 7 days a week. If needed, visit our FAQ section for quick answers. Don't see seeking professional advice as a weakness — it's a courageous step. Your well-being is our highest priority.
Learn About the Control Tools
Poko platform offers features that help you play responsibly and stay in control.
Set a Deposit Limit
You can set a daily, weekly, or monthly deposit cap at any time. Once the limit is reached, the system will automatically stop accepting further deposits. This is an effective way to protect your finances. Any request to increase the limit will only take effect after a specified waiting period has passed. This feature is entirely at your own discretion.
Self-exclusion & Break Features
If you'd like to stay away from gaming for a period of time, you can apply for self-exclusion. Your account can be temporarily suspended for a set duration. During this period, no betting or deposits will be accepted. Once the break period ends, your account will automatically become active again. Feel free to use this feature to protect your mental health.
Review Transaction History
You can log into your account at any time to review your deposit and withdrawal history. This is a highly effective way to understand your spending patterns. If you notice unusually high spending, take immediate action. poko always maintains detailed transaction records to ensure transparency and accountability. Making it a habit to review your activity will keep you informed and in control.
Minor Protection
Registration and gaming on the poko platform is strictly prohibited for anyone under the age of eighteen. Age verification is mandatory when creating an account. Use parental controls to prevent younger family members from accessing the platform on your device. Keep your login credentials secure and away from children. Creating a responsible environment is everyone's responsibility.
Stay Aware, Play Happy
Enjoying entertainment responsibly is the mark of a mature player. For more information, visit our Terms & Conditions and Privacy Policy Read. For any questions, FAQ Browse the page or contact our support team directly. Create a safe and enjoyable account on poko today.